1. Lodge complaints relating to :
BIS Certified (ISI Marked) Products
Sale of Indian Standards and Publications
Hall Marking of Gold and Silver
Laboratory Services
Standard Formulation
Management System Certification
Training Services (NITS, Noida)
Information Services (Library, WTO, SSI facilitation etc)
Standards Promotion and Consumer Awareness
Any other Activity of BIS
2. Lodge complaints pertaining to BIS officer/staff (Vigilance related)
