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The Vigilance Department in BIS works under the DG,
BIS who is the Disciplinary as well as the Competent Authority in all vigilance
matters. This department is headed by
Chief Vigilance Officer who is assisted by Vigilance Officers.
Keeping in view the main objectives
and functions of the Bureau as laid down in the various enactments, the Chief
Vigilance Officer assists the DG, BIS in maintaining the transparency and
integrity in general administration and in increasing the efficiency as well as
productivity in BIS through various preventive measures and monitoring
mechanisms. Punitive actions are taken
where the preventive measures fail to produce the desired results. Apart from dealing with specific vigilance
cases, the CVO, with the help of Vigilance Officers in the Vigilance
Department, also monitors the functioning of BIS through regular and surprise
visits of sensitive/departments and reviews these from time-to-time and
streamlines the procedures which appear to afford scope for corruption or
misconduct. The CVO also considers
initiation of other measures for prevention and detection of and punishment for
corruption and other malpractices in the organization. Some employees may commit mistakes
unintentionally while performing their duties due to ignorance whereas some
others may do so for tangible personal gains causing loss to the
organization. The first category of
employees needs to be educated about the correct rules and procedures by the
Vigilance Department as a preventive vigilance measure. The second category requires vigilance
action, as punitive measure complaints against whom are normally taken up for
investigation by the Vigilance Department.
Considering the principal areas and
activities of BIS, wherever dealings with public as well as industries are
involved, the emphasis by the Vigilance Department is specially given on the
procedures related to two most important activities of BIS, namely,
“Certification Marks Activity” which involves grant of licences for use of ISI
Mark and monitoring operations thereof and the “Laboratory Activity” which
primarily aims at testing of samples of products to ascertain their conformity
to the specified standards. During the
investigations of complaints or surprise checks, whenever any inadequacies in
the laid down procedures are noticed, suggestions are made by the CVO to the
concerned Activity Heads for rectifying such procedures.
The basic objective, thus, of the
Vigilance Department in BIS is to improve the system and to reduce any
ambiguity in the interpretation and implementation of the connected rules and
procedures resulting in reduction in discretion being exercised by the
employees who are not authorized to do so as per the prescribed procedures. Needless to say, such guidelines, procedures
and directives issued by the Vigilance Department from time-to-time need to be
transparent and implementable and are carefully prepared keeping in view the
objectives of the Bureau of Indian Standards.
Procedure for lodging complaints with the BIS.
Please follow
the guidelines and act strictly according to the procedure.
Complaint can
be lodged only against officials belonging to the Bureau of Indian Standards.
Do not pay bribes. If anybody of the Bureau of Indian Standards asks for bribe or if you have any information on corruption in Bureau or if you are a victim of corruption in the Bureau, you can complain to the following:
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Name and Designation |
Telephone Nos |
Fax No |
Address |
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1. |
Shri Sharad Gupta, IAS Director General |
23237991 23236980 |
23239399 |
5th Floor, Manak Bhawan, 9 B.S.Z. Marg, New Delhi – 2. |
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2. |
Smt Ranjana Jha, IRS Chief Vigilance Officer |
23235336 |
23231238 |
Room No. 405, Manakalaya 9 B.S.Z. Marg, New Delhi – 2. |
v BIS does not entertain
anonymous/pseudonymous complaints so please give your proper name and address.
v Complaints
must be brief and contain factual details, verifiable facts and related
matters. They should not be vague or contain absurd allegations and sweeping
statements since these are liable to be filed.
v Please ensure
that the complaint is addressed directly to the Director General or Chief
Vigilance Officer of BIS.
v The complaint
will generally be acknowledged by the BIS but it is not possible to keep the
complainant up dated with the status of the case. However, the complaints are
followed by the BIS to its logical conclusion.
v The public lodging complaints are also advised not to continue corresponding on the same subject after receiving the acknowledgement from the BIS.
To lodge a complaint Please click here.
v
Complaint against
BIS officials can also be sent by e-mail to cvo@bis.org.in.